Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Most orders are processed within 1–3 business days. Standard shipping typically takes 5–20 business days depending on your location.

Do you offer free shipping?
Yes we offer free shipping any purchase of $50 or more. Check our homepage or sign up for our newsletter to stay updated on current offers.

Can I track my order?
Yes! Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Do you ship internationally?
At this time, we primarily ship within the United States. Please contact us at our Contact page if you have questions about international shipping.

Returns & Refunds

What is your return policy?
We want you to love your purchase! If you're not satisfied, please contact us within 30 days of receiving your order and we'll do our best to make it right.

How do I start a return?
Visit our Contact page and send us a message with your order number and reason for return. Our team will guide you through the process.

When will I receive my refund?
Once your return is received and inspected, refunds are typically processed within 5–7 business days to your original payment method.

Products

Are your products curated or mass-produced?
We take pride in curating unique, high-quality finds. Our collections are carefully selected to bring you pieces that feel special and one-of-a-kind.

How do I know if a product is in stock?
All products listed on our site are available unless marked otherwise. If you have questions about a specific item, feel free to contact us.

Account & Orders

Do I need an account to place an order?
No, you can check out as a guest. However, creating an account makes it easier to track your orders and save your details for future purchases.

How do I contact customer support?
You can reach us through our Contact page. We aim to respond to all inquiries within 1–2 business days.